Privacy Policy

1. Who We Are and How to Contact Us

This website and our services are operated by Numerico LLC, an online business based in Florida, USA. If you have any questions about this policy or your personal information, you can reach us at team.leader@numerico.co.

2. Information We Collect

We collect the following categories of information: - Contact and inquiry details you submit through our contact form, such as your name, email address, company, budget range, and the contents of your message. - Newsletter details, such as your email address and the industry you select, when you subscribe to Numerico Insights. - SMS details, such as your name, mobile phone number, and a record of your consent, when you opt in to text messages. - Account details, such as your name and email address, when you sign in with Google or verify your phone number. - Technical information, such as a strictly necessary authentication cookie that keeps you signed in.

We do not knowingly collect more information than we need to provide our services.

3. How We Use Your Information

We use your information to: - Respond to your inquiries and provide the services you request. - Send you the newsletters, confirmations, and account or service notifications you signed up for. - Operate, maintain, and improve our website and services. - Protect against fraud and abuse and comply with our legal obligations.

We do not use your information for automated advertising or third-party marketing.

4. How We Share Your Information

We do not sell or rent your personal information. We share it only in these limited circumstances: - With service providers who process data on our behalf and only for the purposes we specify, including Google/Firebase (authentication and database hosting), SendGrid (email delivery), and Twilio (SMS delivery). - When required by law, such as to comply with a subpoena or lawful government request. - To protect the rights, property, or safety of Numerico, our users, or the public. - In connection with a merger, acquisition, or sale of assets, in which case we will notify you.

We require our service providers to protect your information and to use it only for the services they provide to us.

5. Cookies and Tracking

We use a single strictly necessary, first-party cookie to keep you signed in to your account. We do not use third-party analytics, advertising, or tracking cookies, and we do not use tracking pixels or session-replay tools. Because this cookie is essential to the operation of the site, it does not require consent under most privacy laws. You can block or delete cookies in your browser settings, but doing so may prevent you from staying signed in.

6. Data Retention and Deletion

We keep personal information only for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Contact submissions, newsletter subscriptions, and SMS opt-in records are retained until they are no longer needed or until you ask us to delete them. You may request access to, correction of, or deletion of your personal information at any time by emailing team.leader@numerico.co. You can unsubscribe from emails or reply STOP to text messages at any time.

7. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act, as amended, gives you certain rights regarding your personal information.

In the past 12 months we may have collected these categories of personal information: identifiers (such as name, email address, and phone number), commercial information (such as your stated budget or interest), and internet activity limited to the authentication cookie described above. We collect this information for the business purposes described in "How We Use Your Information."

We do not sell or share your personal information, and we have not done so in the past 12 months. We do not sell or share the personal information of minors.

You have the right to: - Know what personal information we collect and how we use and share it. - Request access to the specific pieces of personal information we hold about you. - Request that we correct inaccurate personal information. - Request that we delete your personal information, subject to certain exceptions. - Not be discriminated against for exercising your rights.

To exercise any of these rights, email us at team.leader@numerico.co. We will verify your request and respond within the timeframe required by law, generally within 45 days. You may designate an authorized agent to make a request on your behalf.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us at team.leader@numerico.co and we will delete it.

10. SMS / Text Messaging

If you opt in to text messages, we use your mobile number only to send the service and account notifications you requested. Message frequency varies, and message and data rates may apply. Reply STOP at any time to unsubscribe, or HELP for help. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes, and text-messaging opt-in data and consent will not be shared with any third parties.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date above and, where appropriate, notify you. We encourage you to review this policy periodically.